Lexus Technical Service Information

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Short Description
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

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Content

Upper Windshield Glass Stoppers:
1. Remove both sun visors and both A-pillar garnishes, and then carefully lower the front of the headliner to gain access to the windshield stoppers (refer to the appropriate model year Repair Manual for the proper procedure).
The stoppers are located on the inside of the passenger compartment behind the windshield glass blackout section (near the top front edge of the metal roof opening). The stoppers are typically located 20 – 25 cm (7.9 – 9.8 in.) inboard of the top corners of the windshield glass.
2. Cut OFF the tip of the plastic stopper as shown in the illustration.

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